AI receptionist for med spas

Give every med spa lead a fast, polished, on-brand response.

CallAura helps med spas respond to inquiries, capture service interest, collect consultation requests, answer approved routine questions, and keep lead follow-up organized while the team serves clients.

Live demo

Talk with Aura

Ask anything — hear how CallAura answers for your business.

  • Consultation lead capture
  • On-brand responses
  • SMS follow-up
  • Scheduling workflow options

The situation

What actually breaks down on the phone

Written for med spas & aesthetic clinics — not a generic call-center pitch.

Calls hit while injectors are with clients

Treatment rooms don't take breaks for the phone. New consultation calls end up in voicemail while your team is delivering the service.

Prospects expect instant answers

Aesthetic buyers compare providers on responsiveness. A delayed callback often means they've booked somewhere else.

Lead info is scattered

Calls, texts, DMs, form fills, missed dials — no single view of who inquired about what, when, and what to do next.

Slow response makes premium feel less premium

Your brand promises polish and precision. Voicemail-only doesn't match the experience clients see in-room.

Use cases

Conversations CallAura can support

  • New-client inquiry capture
  • Service-interest capture (Botox, filler, laser, body, wellness)
  • Consultation requests with preferred windows
  • Approved hours, prep, and location information
  • Membership and promotion questions using approved details
  • Missed-call text-back and follow-up
  • Staff escalation for clinical or eligibility questions

How it works

The call flow, step by step

  1. 1

    A consultation inquiry arrives

    By phone, missed dial, or a channel routed to your line — CallAura picks it up with your on-brand greeting.

  2. 2

    It captures service and intent

    Which treatment, first-time or existing client, preferred consultation window, and any approved membership or promo questions.

  3. 3

    A clean lead is delivered to the team

    Structured summary — no scrambling to reconstruct what the caller asked about.

  4. 4

    Follow-up runs in the background

    Approved SMS keeps warm leads engaged while the team focuses on the treatment room.

Integrations

Connect to the tools your team already uses

Integration options depend on the platform's API access, account permissions, plan level, and approval requirements. We'll confirm what's possible for your stack during the free call-flow audit.

Med Spa & Wellness

CRM & Workflow

Opportunity estimator

What better call coverage could look like

Preset to typical med spas & aesthetic clinics assumptions. Adjust to your business — the numbers are illustrative.

250
60%

CallAura answer rate

Fixed for this illustrative estimate

95%

Additional Calls Answered

88

Estimated New Leads

31

Potential Monthly Revenue

$13,781

Assumptions in use

Default monthly calls
250
Lead capture rate
35%
Average lead value
$450

Illustrative estimate based on the selected assumptions. Actual results vary by workflow, call volume, conversion rate, and service value.

Pricing

Straightforward plans. No contracts.

Final pricing depends on workflow complexity, integrations, and call volume. Start with a free call-flow audit to confirm fit before anything is built.

  • 24/7 AI call coverage
  • Approved scripts and FAQ handling
  • Missed-call text-back
  • Structured call summaries
  • Configurable staff escalation

The honest answers

The concerns we hear most

Will it match our brand voice?

Yes — tone, pacing, and vocabulary are calibrated with you, and every approved response is reviewed before it goes live.

Will it recommend treatments?

No. Clinical, contraindication, and treatment-fit questions go to your team.

Can we change promotions any time?

Yes. Approved promotions, memberships, and pricing ranges can be updated as they change.

FAQ

Questions specific to med spas & aesthetic clinics

Can CallAura match our brand voice?

Yes. Voice, warmth, and vocabulary are calibrated to your med spa's brand.

Can it respond to leads after hours?

Yes. Evenings, weekends, and holidays are covered with the same approved responses.

Can it work with our booking platform?

Integration options depend on the platform's API access, account permissions, plan level, and approval requirements. We'll confirm what's possible during the audit.

Can it answer treatment questions?

It answers only the treatment overviews you approve. Anything clinical, eligibility-related, or contraindication-related is routed to your team.

Can it follow up with consultation leads?

Yes. Approved SMS follow-up sequences keep prospects engaged until they book.

Can it handle inquiries routed from social channels?

It handles calls (including missed dials routed to your line). Social channel handling depends on where those inquiries are forwarded.

How does staff escalation work?

You set the rules — live transfer, priority summary, or scheduled callback windows.

Can we update promotions and approved answers?

Yes, whenever the offer changes.

Free call-flow audit

Get a specific plan for your med spas & aesthetic clinics call flow

Tell us about your team. We'll review your workflow and follow up with practical next steps — no obligation.

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Ready to see where your call flow leaks?

The free audit walks through your current setup and what CallAura would look like inside your workflow — with the med spas & aesthetic clinics specifics that matter.