The front desk is juggling everything at once
Phones, check-ins, checkouts, treatment coordination, and a patient at the counter — routine calls end up second in line.
AI call coverage for dental practices
Turn more new-patient calls into clear next steps — even when the front desk is busy.
CallAura helps dental practices respond to new-patient inquiries, capture appointment requests, answer approved routine questions, follow up with leads, and send organized summaries to the team.
Live demo
Talk with Aura
Ask anything — hear how CallAura answers for your business.
- New-patient lead capture
- Appointment request handling
- Missed-call text-back
- Dental workflow integration options
The situation
What actually breaks down on the phone
Written for dental practices — not a generic call-center pitch.
New-patient calls arrive in clinical hours
The most valuable calls of the week come in exactly when hygienists and doctors are with patients and the phones can't be a priority.
Whoever answers first usually wins
Cosmetic and emergency inquiries typically go to the practice that responds clearly and quickly — not the one with the best voicemail.
Incomplete voicemails restart the conversation
Callers leave a name and half a reason. Your team spends the callback rebuilding the story instead of closing it.
Use cases
Conversations CallAura can support
- New-patient inquiry capture
- Appointment and consultation requests
- Cancellation and rescheduling handling
- Approved office FAQ answers
- Treatment-interest capture (cosmetic, ortho, implants)
- Basic insurance-question routing using approved information
- Dental emergency-call routing per your instructions
- Missed-call text-back and follow-up
- Organized call summaries for the dental team
How it works
The call flow, step by step
- 1
A new-patient call arrives
CallAura answers immediately with your practice's approved greeting, day or night.
- 2
It qualifies the caller
Reason for the call, insurance basics you approve, preferred provider, treatment interest, and preferred appointment times.
- 3
Details are organized for your team
A structured summary is delivered to your front desk with everything they need to open the schedule.
- 4
Follow-up is triggered
An SMS follow-up, a scheduling handoff, or an escalation to staff — whichever your practice has configured.
Integrations
Connect to the tools your team already uses
Integration options depend on the platform's API access, account permissions, plan level, and approval requirements. We'll confirm what's possible for your stack during the free call-flow audit.
Dental PMS
CRM & Workflow
Opportunity estimator
What better call coverage could look like
Preset to typical dental practices assumptions. Adjust to your business — the numbers are illustrative.
CallAura answer rate
Fixed for this illustrative estimate
95%
Additional Calls Answered
105
Estimated New Leads
42
Potential Monthly Revenue
$25,200
Assumptions in use
- Default monthly calls
- 300
- Lead capture rate
- 40%
- Average lead value
- $600
Illustrative estimate based on the selected assumptions. Actual results vary by workflow, call volume, conversion rate, and service value.
Pricing
Straightforward plans. No contracts.
Final pricing depends on workflow complexity, integrations, and call volume. Start with a free call-flow audit to confirm fit before anything is built.
- 24/7 AI call coverage
- Approved scripts and FAQ handling
- Missed-call text-back
- Structured call summaries
- Configurable staff escalation
The honest answers
The concerns we hear most
Can it work with our practice management software?
Integration options depend on the platform's API access, account permissions, plan level, and approval requirements. We'll confirm what's possible during the audit.
How does it handle emergencies?
By the rules you set. It can transfer live, deliver an on-call number, or send an urgent summary with priority routing — whatever your emergency protocol requires.
Can we approve the call script?
Yes. Every FAQ answer and workflow is reviewed with you before it goes live, and you can update it any time.
FAQ
Questions specific to dental practices
Can CallAura work with our dental practice management software?
Integration options depend on the platform's API access, account permissions, plan level, and approval requirements. We'll confirm exactly what's possible with your PMS during the free audit.
Can it book directly into our schedule?
Direct booking depends on the scheduling platform. When direct writes aren't available, CallAura captures the request with everything the team needs to open the block quickly.
How does it handle dental emergency calls?
By your practice's rules — live transfer during hours, a documented on-call number after hours, or a priority summary with immediate follow-up routing.
Can it answer insurance questions?
It answers only the insurance information you've approved (accepted plans, in-network basics, out-of-network process). Anything specific is routed to your team.
Can we approve the call script?
Yes. Nothing goes live until you've reviewed it, and you can update responses at any time.
Will it follow up with new-patient leads?
Yes. When a caller doesn't schedule, CallAura can queue an SMS follow-up sequence you approve.
What happens when a caller asks for a person?
It follows your escalation rules — live transfer during hours or a structured message and callback promise after hours.
Can it support multiple office locations?
Yes. Each location can have its own hours, providers, phone routing, and approved responses.
Free call-flow audit
Get a specific plan for your dental practices call flow
Tell us about your team. We'll review your workflow and follow up with practical next steps — no obligation.
Ready to see where your call flow leaks?
The free audit walks through your current setup and what CallAura would look like inside your workflow — with the dental practices specifics that matter.
Other industries
Explore CallAura for a different business type
- Medical OfficesHelp your medical office answer routine calls, capture appointment requests, organize caller details, and escalate sensitive conversations with CallAura.
- Cosmetic DentistryRespond faster to cosmetic dentistry leads, capture consultation intent, and keep high-value inquiries moving with CallAura.
- Med Spas & Aesthetic ClinicsGive med spa leads fast, on-brand responses, capture consultation requests, and organize follow-up while your team serves clients.
- Pool Service CompaniesCapture pool service calls, job details, quote requests, and scheduling needs while your technicians stay focused in the field.
- Home Service BusinessesAnswer more home-service calls, capture job details, route urgent needs, and organize quote and scheduling requests with CallAura.
- Busy Local BusinessesUse 24/7 AI call coverage, lead capture, missed-call recovery, and organized follow-up to keep your local business responsive.
- Law FirmsHelp your law firm answer new-client calls, capture intake details, run conflict-check name collection, and escalate urgent matters with CallAura.