New-client calls arrive while you're in court or with clients
The most valuable calls of the week land during exactly the hours attorneys and paralegals cannot pick up.
AI call coverage for law firms
Capture more qualified case inquiries without missing a call.
CallAura helps law firms respond to new-client calls, capture intake details, answer approved routine questions, route conflicts and urgent matters per your rules, and deliver organized summaries to your team.
Live demo
Talk with Aura
Ask anything — hear how CallAura answers for your business.
- 24/7 call coverage
- New-case intake capture
- Conflict-check routing
- Configurable staff escalation
The situation
What actually breaks down on the phone
Written for law firms — not a generic call-center pitch.
Prospects call several firms
Personal injury, family, criminal defense, and estate inquiries typically call two or three firms. The one that responds with real information first usually gets the consult.
Voicemails don't contain enough to act on
Half a name, half a matter type — the callback restarts the intake instead of moving toward a consultation.
Routine questions consume paralegal time
Hours, location, practice areas, does-your-firm-handle-X, retainer basics — the same handful of questions eat time better spent on active cases.
Use cases
Conversations CallAura can support
- New-client intake capture
- Matter-type qualification (PI, family, criminal, estate, business, immigration)
- Approved practice-area and jurisdiction responses
- Consultation scheduling requests
- Conflict-check name and party capture for staff review
- Referral source capture
- Missed-call text-back and follow-up
- Escalation of urgent matters per your rules
- Organized intake summaries for attorneys and paralegals
CallAura is not a law firm and does not provide legal advice. It is an intake assistant that captures information for review by licensed attorneys at your firm.
How it works
The call flow, step by step
- 1
A prospective client calls
CallAura answers immediately — during business hours, evenings, or weekends — with your firm's approved greeting.
- 2
It gathers non-privileged intake information
Caller name, opposing party names for conflict review, matter type, jurisdiction, timing, and preferred consultation windows — using only the questions your firm has approved.
- 3
Details are organized for your team
A structured intake summary is delivered so attorneys and paralegals can run a conflict check and evaluate fit without rebuilding the story.
- 4
The right next step is triggered
Consultation request, SMS follow-up, or live transfer for time-sensitive matters — whatever your intake rules define.
Integrations
Connect to the tools your team already uses
Integration options depend on the platform's API access, account permissions, plan level, and approval requirements. We'll confirm what's possible for your stack during the free call-flow audit.
CRM & Workflow
Opportunity estimator
What better call coverage could look like
Preset to typical law firms assumptions. Adjust to your business — the numbers are illustrative.
CallAura answer rate
Fixed for this illustrative estimate
95%
Additional Calls Answered
53
Estimated New Leads
13
Potential Monthly Revenue
$32,813
Assumptions in use
- Default monthly calls
- 150
- Lead capture rate
- 25%
- Average lead value
- $2,500
Illustrative estimate based on the selected assumptions. Actual results vary by workflow, call volume, conversion rate, and service value.
Pricing
Straightforward plans. No contracts.
Final pricing depends on workflow complexity, integrations, and call volume. Start with a free call-flow audit to confirm fit before anything is built.
- 24/7 AI call coverage
- Approved scripts and FAQ handling
- Missed-call text-back
- Structured call summaries
- Configurable staff escalation
The honest answers
The concerns we hear most
Will it give legal advice?
No. CallAura is scoped to non-privileged intake — matter type, contact details, conflict-check names, scheduling, and approved FAQ answers. Legal questions are escalated to your attorneys.
How does it handle conflicts of interest?
It captures the names of parties involved so your team can run a conflict check before scheduling a consultation. It does not clear conflicts on its own.
Are you replacing our intake staff?
No. CallAura extends coverage for the calls your team can't get to and structures the ones they can. Attorneys and staff still own every legal decision and client relationship.
FAQ
Questions specific to law firms
Does CallAura give legal advice?
No. It only uses the intake questions and FAQ answers your firm has approved. Legal questions are routed to your attorneys.
How does it protect confidentiality?
CallAura captures only the non-privileged intake information your firm approves — enough to run a conflict check and evaluate fit. Callers are told they are speaking with an automated intake assistant.
Can it run a conflict check?
It captures the party names needed for your team to run the conflict check. The check itself is completed by your staff before a consultation is confirmed.
Can it handle urgent matters after hours?
Yes. When a caller signals urgency on a matter type your firm flags, CallAura follows your escalation path — including live transfer to on-call counsel or a priority intake summary.
Can we approve every response it gives?
Yes. Every FAQ answer, intake question, and workflow is reviewed and approved before it goes live, and you can update them any time.
Can it schedule consultations?
It captures the consultation request with preferred times, matter type, and contact information, and hands it to your team or scheduling workflow.
Can it work with our case management or CRM system?
Integration options depend on the platform's API access, account permissions, plan level, and approval requirements. We'll confirm what's possible during the audit.
Can it cover multiple practice areas or attorneys?
Yes. Different intake flows, routing rules, and approved responses can be configured per practice area or attorney.
Free call-flow audit
Get a specific plan for your law firms call flow
Tell us about your team. We'll review your workflow and follow up with practical next steps — no obligation.
Ready to see where your call flow leaks?
The free audit walks through your current setup and what CallAura would look like inside your workflow — with the law firms specifics that matter.
Other industries
Explore CallAura for a different business type
- Medical OfficesHelp your medical office answer routine calls, capture appointment requests, organize caller details, and escalate sensitive conversations with CallAura.
- Dental PracticesCapture more new-patient inquiries, appointment requests, and follow-ups with AI call coverage designed for busy dental practices.
- Cosmetic DentistryRespond faster to cosmetic dentistry leads, capture consultation intent, and keep high-value inquiries moving with CallAura.
- Med Spas & Aesthetic ClinicsGive med spa leads fast, on-brand responses, capture consultation requests, and organize follow-up while your team serves clients.
- Pool Service CompaniesCapture pool service calls, job details, quote requests, and scheduling needs while your technicians stay focused in the field.
- Home Service BusinessesAnswer more home-service calls, capture job details, route urgent needs, and organize quote and scheduling requests with CallAura.
- Busy Local BusinessesUse 24/7 AI call coverage, lead capture, missed-call recovery, and organized follow-up to keep your local business responsive.