Crews can't answer while working
Driving between jobs, on a roof, in a crawl space — the phone loses every time. Missed calls become missed revenue.
AI receptionist for home-service businesses
Answer more service calls while your crews stay on the job.
CallAura helps home-service businesses respond to calls, capture job details, collect quote and scheduling requests, recover missed calls, and route urgent conversations according to the company's rules.
Live demo
Talk with Aura
Ask anything — hear how CallAura answers for your business.
- 24/7 call coverage
- Missed-call recovery
- SMS follow-up
- Configurable staff escalation
The situation
What actually breaks down on the phone
Written for home service businesses — not a generic call-center pitch.
Voicemails don't contain enough to act on
A high-intent caller leaves a name and a partial reason. Your dispatcher spends the callback rebuilding the request.
After-hours calls can be the best ones
Emergencies, quotes, and same-week jobs come in outside 9-to-5. Voicemail-only sends them to your competitor.
The same intake questions, again and again
Dispatchers repeat the same 6-8 questions on every call. That's the exact work CallAura is built to handle.
Use cases
Conversations CallAura can support
- Job-type and service-area qualification
- Problem-description and urgency capture
- Quote requests with property details
- Preferred appointment windows
- Existing-customer vs new-customer routing
- Missed-call text-back
- Follow-up on unbooked estimates
- Dispatcher or on-call escalation
How it works
The call flow, step by step
- 1
A service call arrives
CallAura answers with your company's approved greeting — during hours, evenings, weekends, or holidays.
- 2
It qualifies the request
Service address, service area, job type, problem description, urgency signal, and preferred windows.
- 3
Structured summaries go to dispatch
Everything needed for an estimate or a truck roll — organized, not transcribed from a voicemail.
- 4
Urgent calls are escalated by your rules
Live transfer, on-call number, or priority summary — whatever your emergency workflow requires.
Integrations
Connect to the tools your team already uses
Integration options depend on the platform's API access, account permissions, plan level, and approval requirements. We'll confirm what's possible for your stack during the free call-flow audit.
CRM & Workflow
Opportunity estimator
What better call coverage could look like
Preset to typical home service businesses assumptions. Adjust to your business — the numbers are illustrative.
CallAura answer rate
Fixed for this illustrative estimate
95%
Additional Calls Answered
77
Estimated New Leads
31
Potential Monthly Revenue
$10,780
Assumptions in use
- Default monthly calls
- 220
- Lead capture rate
- 40%
- Average lead value
- $350
Illustrative estimate based on the selected assumptions. Actual results vary by workflow, call volume, conversion rate, and service value.
Pricing
Straightforward plans. No contracts.
Final pricing depends on workflow complexity, integrations, and call volume. Start with a free call-flow audit to confirm fit before anything is built.
- 24/7 AI call coverage
- Approved scripts and FAQ handling
- Missed-call text-back
- Structured call summaries
- Configurable staff escalation
The honest answers
The concerns we hear most
Will it diagnose the problem?
No. It captures the caller's description. Diagnosis stays with your technicians.
Can it promise an arrival time?
Only if it's connected to an approved scheduling source. Otherwise it captures preferred windows and routes to dispatch.
What about after-hours emergencies?
It follows your emergency protocol. Immediate safety issues are directed to the appropriate emergency or utility service per your approved scripts.
FAQ
Questions specific to home service businesses
Can CallAura determine whether the caller is in our service area?
Yes. Approved ZIP codes or radius rules gate the qualification.
Can it distinguish urgent from routine calls?
Yes. Urgency signals in the caller's description trigger the priority workflow you've configured.
Can it work with our dispatcher?
Yes. Summaries are delivered in whatever format dispatch already uses — email, SMS, CRM entry, or spreadsheet.
Can it collect the information needed for an estimate?
Yes — property, job type, problem details, timeline, and access considerations you configure.
Can it cover nights and weekends?
Yes.
Can it book appointments?
Direct booking depends on the scheduling platform. When direct writes aren't available, CallAura captures the request with everything dispatch needs.
Can it handle multiple service categories?
Yes. Different service lines can have different scripts, escalation rules, and dispatchers.
Can it integrate with our CRM or calendar?
Integration options depend on the platform's API access, account permissions, plan level, and approval requirements.
Free call-flow audit
Get a specific plan for your home service businesses call flow
Tell us about your team. We'll review your workflow and follow up with practical next steps — no obligation.
Ready to see where your call flow leaks?
The free audit walks through your current setup and what CallAura would look like inside your workflow — with the home service businesses specifics that matter.
Other industries
Explore CallAura for a different business type
- Medical OfficesHelp your medical office answer routine calls, capture appointment requests, organize caller details, and escalate sensitive conversations with CallAura.
- Dental PracticesCapture more new-patient inquiries, appointment requests, and follow-ups with AI call coverage designed for busy dental practices.
- Cosmetic DentistryRespond faster to cosmetic dentistry leads, capture consultation intent, and keep high-value inquiries moving with CallAura.
- Med Spas & Aesthetic ClinicsGive med spa leads fast, on-brand responses, capture consultation requests, and organize follow-up while your team serves clients.
- Pool Service CompaniesCapture pool service calls, job details, quote requests, and scheduling needs while your technicians stay focused in the field.
- Busy Local BusinessesUse 24/7 AI call coverage, lead capture, missed-call recovery, and organized follow-up to keep your local business responsive.
- Law FirmsHelp your law firm answer new-client calls, capture intake details, run conflict-check name collection, and escalate urgent matters with CallAura.